Frequently Asked Questions About eDigitalMail

Communicating with customers seems very easy from outside, but it is not so in marketing world, it is as difficult as to have dreams with opened eyes. Though we can’t provide you with this miracle, but we can help you a lot in strengthening your relationship with your customer by providing you eDigitalMail, a mass mailing weapon in the field of email marketing.

eDigitalMail has been designed in such a way that it can fulfill the multi-requirements of the business of any sizes. It is such a customer oriented platform which will help not only in retaining your existing customers but also help you to generate new ones. eDigitalMail is an ideal one for spreading the email advertising all through the globe.

eDigitalMail is equipped with many tools and services. among them the attractive feature about eDigitalMail is that you can highlight your mailings both in HTML as well as in Plain Text format which will help you to add more focus on your messages. Join us, in the world of email marketing and you will surely become one of the leading marketers in the coming future.

It is a vital instrument for most of the companies while doing marketing through Internet or advertising their products through websites. To get highlighted in today’s business world you must keep goodwill with the customers. You must communicate with them in an effective and regular basis. And in these aspects eDigitalMail can be the best choice for you. eDigitalMail is the perfect vehicle that you are searching to build the lifelong relation between the customers and yourself.

Does eDigitalMail allows using the email lists which are either bought or rented?

eDigitalMail only practices permission based marketing. So, if you don’t have the permission to use those email lists then you cannot communicate with them.

Will my list be safe and secured if I upload it in to the eDigitalMail?

Absolutely, as we mentioned that eDigitalMail’s marketing campaign is permission based, so you can be rest assured that your list would never be shared, sold or rented. Your list will be safely placed in the account of eDigitalMail until you remove your list. Click eDigitalMail’s Privacy Policy for more details 

What is the procedure of uploading my list of emails into the account of eDigitalMail?

Email marketing of eDigitalMail incorporates the .txt, .csv, and .xls formats to import your email addresses. All you need to do is just browse the location of the files in your system and we will take care of the rest.

What if I intend to use my Outlook Address book’s email addresses and want to upload them in the list of eDigitalMail?

You have to send your Outlook Contact folder to a text file (contacts.txt) for this purpose.

Don’t worry! eDigitalMail will provide you with several tools and services so that you can have your email list. We will provide the option so that whenever any person visits your site, can sign up for your email list which will automatically be forwarded in our account.

You can also go for guest register set up so that whenever you come across a customer, you can invite them to join your list and then you upload those email ID’s into our account.

For the services rendered by eDigitalMail for your email marketing, you can either opt for monthly rental or you can pay in advance according to the respective plans to avail some discounts.

These discounted rates are directly related with the number of email addresses you have in your account. Generally, for 6 months we provide 10% discount and the same for 1 year is 15 %. But incase you upload 501 (c) (3) or any other non -profit documentation same as that, then you will get the double discounted rates i.e. 20% for 6 months or 30% for 1 year.

Pre-Pay means paying in advance regarding the services that you enjoy from the marketing campaign of eDigitalMail. If you opt for paying in advance for 6 months then you will receive a discount of 10% and if you choose to pay for whole year in advance, you will enjoy the discount of 15%. Here incase of pre-pay plans, the mode of payment that we accept is either by credit card or by check.

First, sign up for a trial and enter your credit card information and then follow the instructions to create a paying account.

Not at all! For signing the free trial of eDigitalMail, there is no written agreement or time-bound contract.

Absolutely not! The services of eDigitalMail during the free trial period don’t require any credit card information.

If I download software wouldn’t that be less expensive as compared to eDigitalMail?

eDigitalMail’s services are very advantageous which will not only save your money but also save your valuable time. Here are some of the important benefits:

You don’t need any technical support and also there is no set-up charge.

eDigitalMail is web-based and thus allows access to your email marketing account from anywhere.

You will be provided with many formatted templates.

Bounce management and unsubscribe are totally computerized and thus saves lot of time.

Software always remains updated and you don’t have to incorporate any cost for upgrading software.

All these and many more Advantages of eDigitalMail will help you to get the best services along with saving both time and money.

Is the knowledge of HTML a must for creating an email campaign?

Not at all! Just paste your contents in our fantastic templates and you can create excellent HTML campaigns.

Want to know how to develop HTML messages without having any Knowledge of HTML?

Who says that an expert can only format message? Services of eDigitalMail includes sophisticated HTML Text Editor. This additional high-end editor supports images, hyperlinks, anchors, background colors, font style, and a lot more. So, even a person who didn’t have any knowledge about mailing can also format his mail.

Do I need to pay if I edit the templates of eDigitalMail?

Absolutely not! Go on with editing the templates that suits your purpose. You can add or remove contents as required, add pictures, logos or change text color size and type. You can even work with the codes of HTML. Do whatever necessary changes that you feel is beneficial for your mail marketing campaign.

Will eDigitalMail allow me to utilize my own HTML?

eDigitalMail will involve you in designing a customized template, so that you can get the best suited templates for your email marketing purpose.

What is the procedure of Email Deliverability of eDigitalMail?

eDigitalMail always maintains proper check that your email deliverability remains smooth and unaffected. We make sure that the deliverability of email doesn’t get affected due to the unsolicited emails. We even share great rapport with the top ISP’s and keep ourselves updated with the information on various issues, policies and practices.

Sign in for a free trial first and input the following:

Provide your email addresses

Provide some basic information like email signature, company name, logo, etc

Then go for sending a test campaign.

For more details, go to “ How To Get Started”.

Can I keep a track of the “opens”, “click-through” of my email campaigns?

Definitely! eDigitalMail marketing campaign will let you to keep a track of the “open-ups” and the “click-through” within your emails.

eDigitalMail incorporates this feature among its services of mail marketing. So, you will remain informed about the email addresses that got bounced and also know the reasons behind that. eDigitalMail provides complete detailed reporting.

Click on Sign Up Now link in leftmenu and fill up the fields provided for you to get signed up with us. Click here for instructions or contact us for any further queries.